CAREERS

What does it mean to be a part of TOURtech? It means you are a part of something special. What we do is hard, ever changing, dynamic, exciting and seamless when all the variables align. These days Wi-Fi is an expected and often necessary element of every event, venue or product launch. We are the best in the biz, and to be the best you need a strong team. If you are a person that enjoys creating order out of chaos, thrives under pressure and gets a thrill in solving problems that seem impossible to fix, then you want to be a part of TOURtech.

Headquartered in Raleigh, North Carolina, TOURtech is the market leader in providing temporary event Wi-Fi, VOIP, Internet Connection Management, and Mobile Office Solutions. Featuring an elite team of event production professionals and expert network engineers, the company continually sets the bar for event Wi-Fi success. Our high level corporate events coupled with our extensive experience in music festivals such as Lollapalooza, Firefly, and iHeartRadio Music Festival makes TOURtech a sought-after destination for the best talent in the industry.

NOTE: TOURtech does not schedule interviews or make job offers via text message, nor do we use Google Hangouts to set up interviews. All outreach and offers made in such a manner should be regarded as fraudulent.

 


SaaS Sales Account Executive

This role will develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotations. The SaaS Sales Account Executive will work closely with management to create and prioritize strategic target account lists, conduct demos and high-level conversations with executives, and develop rapport with prospective clients. This process includes assessing competition and developing plans to
defy competitors, while executing sales campaign strategies. This role will participate in the development of customer on-boarding process after closing the account.

Skill Requirements:

  • 3-5 years of experience selling SaaS or enterprise software preferred.
  • Candidates must be highly motivated for prospecting, selling and meeting stated sales goals.
  • Previous work experience and demonstrated sales success in technical services, software sales, ISP services or hardware is required.
  • Candidates must be comfortable addressing and negotiating with C-level executives.
  • An understanding of production environments or events is a benefit in this role but not a requirement.
  • Candidates must be willing and able to travel when necessary.

TOURtech offers full-time employees a benefits package including; Medical/Dental/Vision/Life Insurance/Short-Term and Long-Term Disability coverage and Paid Time off.

Send your resume to: staffing@tourtech.com.

Date Posted:  02/24/2020


Shop Technician

This position is based in our Raleigh office headquarters. The Shop Technician is responsible for handling the movement, care, and maintenance of our inventory and organization of the warehouse. Along with this, there are opportunities to support the technical maintenance of networking hardware and software. This could include switching, wiring, running software updates, building server racks, programming and physical gear assembly.

Attention to the organizing of materials within the warehouse and maintaining a clean and safe work area is a must. Additionally, the Shop Technician will assist with loading and unloading event trailers and ensuring trucks and trailers are clean and in compliance with DOT regulations. This role will inspect gear returning from jobs and clean, reset, and mark the equipment for repair or replacement. Over time the Shop Technician will have the opportunity to learn testing and repair of technical gear as needed.

Skill Requirements:

  • Previous experience with inventory management software, CRM or similar software platforms is preferred.
  • The ability and willingness to drive a pickup truck with an enclosed trailer attached or a box truck is a plus (training and DOT certification available through TOURtech).
  • Forklift and boom lift certifications are a plus, and a valid driver’s license is required.
  • Candidates will be interviewed for core skills including: effective professional communication, time management skills and ability to take direction.
  • An understanding of production environments or event planning/execution is a strong benefit in this role but not a requirement.

TOURtech offers full-time employees a benefits package including; Medical/Dental/Vision/Life Insurance/Short-Term and Long-Term Disability coverage and Paid Time off.

Send your resume to: staffing@tourtech.com.

Date Posted:  02/24/2020


Bookkeeper & Administrative Assistant

This position is based in our Raleigh office headquarters. The core duties of this role include creating purchase orders, entering and paying bills and creating invoices. This role will be responsible for entering quotes and applying payments to invoices.

The Bookkeeper and Administrative Assistant will sort and file paperwork, mail and other important documents. This role will also perform miscellaneous office tasks, while supporting the management team. General office administration duties will also be assigned to this role, including purchasing supplies, restocking snacks and managing facility maintenance. The position will physically sit at the front desk and welcome visitors.

Skill Requirements:

  • Degree in Accounting or Business Administration is preferred, but not required.
  • Previous work experience in a similar bookkeeping role is a plus.
  • An understanding of accounts payable and receivable, and basic accounting principles.
  • Detail oriented, have excellent organizational skills, with the ability to manage conflicting priorities in a high-pressure environment.
  • Effective communication in a professional manner and demonstrate time management skills.
  • An understanding of production environments or events is a benefit in this role but not a requirement. 

TOURtech offers full-time employees a benefits package including; Medical/Dental/Vision/Life Insurance/Short-Term and Long-Term Disability coverage and Paid Time off.

Send your resume to: staffing@tourtech.com.

Date Posted:  02/14/2020


Crew Chief (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a MUST.

Skill Requirements:

  • Ability to lead a crew and manage priorities
  • Ability to communicate with non-technical clients
  • Ability to get the job done despite adverse conditions
  • Can speak intelligently about TCP/IP technology
  • Understands VLAN tags

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Network Engineer (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a MUST.

Skill Requirements:

  • Ability to facilitate technical conversations involving networks with both experienced and novice clients/staff
  • Deep understanding and application of wireless technology (channel planning, interference detection and correction)
  • Deep understanding of TCP/IP protocols and packet level traffic
  • Deep understanding of IP routing
  • Routinely inspects air quality for PtP links and end user access
  • Routinely tests network for performance and troubleshooting

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Network Technician (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a plus.

Skill Requirements:

  • Understands wireless technology (interference, the importance of standard channels, etc)
  • Ability to patch the NOC rack
  • Familiarity with network monitoring practices
  • Familiarity with common wireless controllers and their operation
  • Ensures monitoring is operational and accurate
  • Familiarity with VLAN tagging

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Utility Technician (Contractor)

This entry level contractor position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a plus.

Skill Requirements:

  • Ability to terminate Cat5 cable to TIA-568B Standard
  • Knowledge of physical cabling/connections (RJ45, fiber, etc) and conventions
  • Ability to follow equipment deployment standards

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


TOURtech is an Equal Opportunity Employer.