CAREERS

What does it mean to be a part of TOURtech? It means you are a part of something special. What we do is hard, ever changing, dynamic, exciting and seamless when all the variables align. These days Wi-Fi is an expected and often necessary element of every event, venue or product launch. We are the best in the biz, and to be the best you need a strong team. If you are a person that enjoys creating order out of chaos, thrives under pressure and gets a thrill in solving problems that seem impossible to fix, then you want to be a part of TOURtech.

Headquartered in Raleigh, North Carolina, TOURtech is the market leader in providing temporary event Wi-Fi, VOIP, Internet Connection Management, and Mobile Office Solutions. Featuring an elite team of event production professionals and expert network engineers, the company continually sets the bar for event Wi-Fi success. Our high level corporate events coupled with our extensive experience in music festivals such as Lollapalooza, Firefly, and iHeartRadio Music Festival makes TOURtech a sought-after destination for the best talent in the industry.

NOTE: TOURtech does not schedule interviews or make job offers via text message, nor do we use Google Hangouts to set up interviews. All outreach and offers made in such a manner should be regarded as fraudulent.


Bookkeeper/Administrative Assistant

This position is based in our Raleigh office headquarters. The core duties of this role include creating purchase orders, entering and paying bills and creating invoices. This role will be responsible for applying payments to invoices, providing payroll support when needed, entering quotes and assisting with company insurance policies. The bookkeeper will sort and file paperwork, mail and other important documents. This role will also perform miscellaneous office tasks, while supporting the management team. Additional administrative projects will be assigned as needed.

Skill Requirements:

  • Degree in Accounting or Business Administration is preferred, but not required.
  • Previous work experience in a similar bookkeeping role is a plus.
  • Candidates should have an understanding of accounts payable and receivable, and basic accounting principles.
  • Must be detail oriented, have excellent organizational skills, with the ability to manage conflicting priorities in a high-pressure
    environment.
  • Effectively communicate in a professional manner and demonstrate time management skills.
  • An understanding of production environments or events is a benefit in this role but not a requirement.

TOURtech offers full-time employees a benefits package including; Medical/Dental/Vision/Life Insurance/Short-Term and Long-Term Disability coverage and Paid Time off.

Send your resume to: staffing@tourtech.com.

Date Posted:  12/04/2019


Customer Experience Coordinator (CXC)

This position is based in our Raleigh office headquarters. This role facilitates a positive client experience from the sales process through deployment. This process includes such duties as technical sales support, vendor relations, project management, logistics, and partnering with our engineering team. This role will be responsible for organizing the technical side of projects, creating job-site maps for network service locations, conducting crew projections and creating gear lists for network deployments. The CXC will build and maintain documentation for expense reporting and establish improvement practices and protocols to follow.

Skill Requirements:

  • Bachelor’s degree in Computer Science, Project Management, or Business Administration is preferred, but not required.
  • Previous work experience in a similar project management role is required.
  • Candidates should have an understanding of project management and customer management software platforms.
  • Candidates need to be detail oriented, have excellent organizational skills, with the ability to manage conflicting priorities in a high-pressure environment.
  • Candidates must effectively communicate in a professional manner and demonstrate time management skills.
  • An understanding of production environments or events is a benefit in this role but not a requirement.

TOURtech offers full-time employees a benefits package including; Medical/Dental/Vision/Life Insurance/Short-Term and Long-Term Disability coverage and Paid Time off.

Send your resume to: staffing@tourtech.com.

Date Posted:  12/04/2019


Crew Chief (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a MUST.

Skill Requirements:

  • Ability to lead a crew and manage priorities
  • Ability to communicate with non-technical clients
  • Ability to get the job done despite adverse conditions
  • Can speak intelligently about TCP/IP technology
  • Understands VLAN tags

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Network Engineer (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a MUST.

Skill Requirements:

  • Ability to facilitate technical conversations involving networks with both experienced and novice clients/staff
  • Deep understanding and application of wireless technology (channel planning, interference detection and correction)
  • Deep understanding of TCP/IP protocols and packet level traffic
  • Deep understanding of IP routing
  • Routinely inspects air quality for PtP links and end user access
  • Routinely tests network for performance and troubleshooting

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Network Technician (Contractor)

This position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a plus.

Skill Requirements:

  • Understands wireless technology (interference, the importance of standard channels, etc)
  • Ability to patch the NOC rack
  • Familiarity with network monitoring practices
  • Familiarity with common wireless controllers and their operation
  • Ensures monitoring is operational and accurate
  • Familiarity with VLAN tagging

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


Utility Technician (Contractor)

This entry level contractor position requires excellent work ethic, flexibility and willingness to work long hours, ability and desire to travel, and a strong interest in event production. Strong interpersonal skills a plus.

Skill Requirements:

  • Ability to terminate Cat5 cable to TIA-568B Standard
  • Knowledge of physical cabling/connections (RJ45, fiber, etc) and conventions
  • Ability to follow equipment deployment standards

Send your resume to: staffing@tourtech.com.

Date Posted:  Ongoing


TOURtech is an Equal Opportunity Employer.